MK
Marco de Koning
Founder · Head of Field Operations
15+ years running facility ops for Tier III/IV sites across the Benelux. Ex-OEM Cx lead. Still shows up on P1s.
ABOUT · WHO WE ARE
Field engineers running a services firm.
We aren't consultants. We're the people who show up at 3 AM when your UPS trips — and the same people your CFO wants sizing next year's staffing plan.
THE STORY
Founded on one observation.
Every high-uptime operator we worked with had the same story: they could get generalists cheaply, but they couldn't get facility engineers who understood live-load risk. The ones they trusted were fully booked at the OEMs or locked into permanent contracts they didn't need.
Integrator Services exists to close that gap. We keep a bench of vetted DC field engineers — commissioning, maintenance, and deployment specialists — and we deploy them into your site the way an OEM would, without the OEM markup or the vendor lock-in.
We started in the Northern Netherlands because that's where the AI-driven build wave is landing hardest. Today our engineers work across the Benelux, DACH, and Nordics — with a 24/7 desk that never routes to a call center.
HOW WE WORK
Live-load first
Every procedure is written for a running facility. If it can't be done safely under load, it doesn't ship.
Response beats response time
SLAs are the floor, not the goal. Our P1 median is under 45 minutes — because a slow response is the same as no response.
One team, one number
The engineer you speak with on Monday is the one who shows up on Wednesday. No offshoring, no ticket ping-pong.
Local depth, EMEA reach
Hubs in NL, DE, and BE mean spares and people are hours away, not days. We ship engineers, not travel invoices.
LEADERSHIP
The engineers running the calls, the crews, and the contracts.
AV
Anna van der Veen
Head of Commissioning
Led 200+ L0–L6 projects. Wrote the internal handover playbook every one of our Cx engineers uses.
JH
Jonas Hausmann
Head of Resourcing · DACH
Runs the DACH engineer bench. Knows every serious DC facility engineer in Frankfurt by first name.
Where we work.
Headquartered in the Northern Netherlands with active engineers deployed across NL, BE, DE, LU, DK, SE, NO, and FI. On-call 24/7/365.